PROGRAM DESCRIPTIONS

Counseling and Support Services:

• Individual, couples and/or group counseling is available and provided by a licensed counselor.
• Legal advocacy can be provided by the counselor/case manager or a trained volunteer advocate. A counselor or trained volunteer advocate can accompany you to law enforcement, district attorney or court appointments.
• Transportation for children to their school or another school (for safety) can be provided, as necessary. A children’s advocate is available to assist your children in accessing services, continuing education, and filling other needs.
• Emergency clothing for adults and children and clothing for job interviews is available through the Community Resale Shop, donations or the client assistance fund.

Education and Outreach:

Shelter Services:

• Clients can access emergency scattered shelter services through the GLSH 24-hour crisis hotline 713.529.3211. The hotline is staffed by trained volunteers. For the safety of clients, 24 hour-a-day emergency scattered shelter is provided through several hotels in the area. Emergency scattered shelter is available. Shelter policies, safety and security rules are available upon request. Breaking of these rules are grounds for termination of shelter services.
• Clients in need of shelter will be met at the designated hotel by a staff counselor. S/he will have emergency toiletries and food vouchers, as needed.
• Should you need emergency and/or routine medical care while in the hotel, it should be provided through your primary care physician. If you do not have a primary care physician, assistance will be provided to enroll you in Medicaid and the Harris County Hospital District.
• Emergency transportation for medical care or access to the shelter can be provided by ambulance or taxi cab. If MCC is to pay for it, any taxi cab transportation must be arranged through the counselor. Bus tokens can be provided for routine transportation.

Gay & Lesbian Switchboard Houston