Case Management

Case Management services are provided to assist persons in dealing with basic everyday challenges.

The case manager's role is to assist the client in accessing health and psychosocial services in a timely and coordinated manner. One goal of case management is to promote continuity of care so that clients can function interdependently by using government, private, and community resources. The goal of case management is to assist the client in maintaining independence.

Qualified staff are trained to assist the client in maintaining quality of life. Services include assistance with obtaining and completing governmental forms, as well as in locating transportation, housing, and other resources. A team of case managers may work with one client so that services are not interrupted when one specific case manager is not available.

Eligibility criteria for case management are: client must provide:
HIV - proof of positive test results for HIV antibodies, ID, income level and local residency.
Anti-Violence - proof of income level and local residency.

In addition to case managment services to those living with HIV disease, specialized case management services are available to those who are:
- living with HIV as well as addiction and/or recovery experience;
- living with HIV as well as deaf/hard-of-hearing;
- living with HIV as well as mental retardation, severe learning disability or severe cognitive impairment; or
- survivors of sexual assault, same-sex domestic violence or a bias/hate crime.

Services funded by the Ryan White Care Act Title I-Formula, Texas Department of Health, Office of the Attorney General, Texas Department of Human Services and Texas Department of State Health Services - Substance Abuse Services.